Exchanges and Returns

Exchange

We want you to look good, and we know you want to look good too. We also know that buying gear from the web is tricky. If for whatever reason you are not stoked with the size please contact us. Please note we are unable to exchange tee's or hoodies if you have purchased the incorrect size. Please refer to size guide carefully for correct fit.

PLEASE NOTE THERE ARE NO EXCHANGES OR REFUNDS ON SALE ITEMS OR WORN ITEMS.

 

The following procedure applies for exchange items:


1. Return the items by mail to us at
Hells 500
PO Box 3130
North Ivanhoe
Victoria, Australia
3079

Please email the postal tracking number to info@hells500.com


2. Re-order the correct size


3. We will send out the new items


4. When we receive the return items we will issue a refund for them. Please note postal charges will not be refunded.

 

Returns

PLEASE NOTE THERE ARE NO EXCHANGES OR REFUNDS ON SALE ITEMS OR WORN ITEMS. 

We want you to be happy each time you shop with us. If you are not completely satisfied with your purchase, we will offer you a refund or exchange. Please send the items back to us at 

Hells 500
PO Box 3130
North Ivanhoe
Victoria, Australia
3079

 

Once we received the returned goods we will issue you a refund for the items. Please note all return shipping will be incurred at your own expense and no shipping charges will be refunded.

Please contact at info@hells500.com to notify us of a return and inform us of the tracking number for the postal item.

All goods will be inspected on return. We try hard to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.